Delegating Authority with Authority

There’s a saying, don’t just do things right, but do the right things.

For some of us, this sentence may be mere words in our heads, but for some of us, the impact of its weight echoes across floors, and I especially think that anyone in a managerial position will have to digest it more often than not.

When you’re in the lower ranks of the hierarchy, when your boss(es) commands you to do things, well, you do them nice and right.

In other words, it’s doing things right that matters most.

However when you’re in the upper echelons of a company structure, i.e. involved with the management side, doing things right just don’t suffice anymore, because you have to ensure that you’ve got to be doing the right things, everytime.

Think about it, just how much more expensive, not just in terms of financial means, does a bad decision by someone in the management side will incur, when compared to someone in the lower ranks of the company structure?

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Sometimes cracks appear within the company when the person doing the delegation starts assuming things and then expects the delegated person to understand fully what needs to be done.

For example’s sake, let’s say we have a company that’s shifting office and there’s renovation work that needs to be done.

Then the boss asks you to take control and to liaise with the contractor on the office furnishings and deco, but then he starts to feel as if there’s something that he wished that was to be furnished in another manner, so he makes a grumpy face and when you see it, both of you feel as if something’s not right here.

That was theoretically speaking, but it could have unfolded in a myriad of events, where delegation is handed over and then this teeny weeny bit of ‘trying to reign back control’ takes place.

It’s discombobulating for the delegated person, man!

When you delegate authority, you’ve got to do it with authority and show some responsibility, and not appear childish when something doesn’t go to your liking.

Remember that it may not be to your liking, but it’s the best way that has been thought up of by the delegated person.

So how does one delegate authority with authority?

Well, at the start of that process, ensure that you lay down the requirements, what is expected, and any constraints that needs to be considered, and when the delegated person carries out the job, meandering all the laws and constraints, then you shouldn’t fault him for any mislikings that you might encounter,.

Put it this way, since you were supposedly in charge, but didn’t wanna take charge, then take responsibility for the end results.

So why am I ranting on this?

Because I see all too frequently in Singapore’s small companies’ culture, where delegation is seldom done with authority, which usually results in strained relationships due to miscommunications.

Oh, and um, I lost a good colleague due to this, whom I thought worked fairly well for whatever tasks that was in the jobscope, but too bad that colleague of mind took a decision to end the journey with the company.

A sad case indeed, but one which could, and should have been prevented.

Remember, do the right things, and then doing things right.

Doing the right things over doing things right.

If you’re like me, where you’re not smart, not talented, not skilled, not gifted, not attractive, not blessed and you wish to change your derailing fortunes, well then try doing this:

Work extra hard in doing the right things.

That’s right, you don’t just do work and you don’t just work hard, but you work extra hard.

Who’s smarter: The person who reads 99 books or the person who reads the same books, plus an additional 1 extra book?

Does being talented, skilled or gifted means being born with it, or does it mean putting in a few more hours of extra practice rounds in doing what you do?

And this begs the questions..

Did you do things right?

Or is it, have you done the right things?

Always put 100% into your work.

I saw this somewhere earlier and I thought, “Hey, this really should apply to anyone and everyone who has a hard time of dragging their feet to the office on a Monday morning”.

Considering that one might be overwhelmed by Monday Blues today, it’s apt that you read something that goes like..

Always put in 100% into your work.

Of course the rest of the message goes like this..

Monday: 12%
Tuesday:26%
Wednesday:32%
Thursday:22%
Friday:7%
Saturday: 1%
Sunday: 0%

And that’s why noone works on Saturdays and Sundays right, and if you’re planning to take MC, take it midweek yeah?

Time management – Useful tips.

Thanks to smashing magazine’s ‘How To Find Time For… Everything!‘ article,  I guess it sort of reminded me of the things that I should take not of while trying to get things done.

Despite the article sharing 16 extremely useful tips, I think there’s a few that I can add to it, being:

i) Write down anything that you think that’s worth remembering.
I think trying to remember notes/events/stuffs just by using your memory can be a very bad thing that haunts you a little bit later in the future. Eg — like if you’ve just changed your gmail password, write it down. Don’t assume your super genius memory is able to remember the new password when you wake up in the morning. If it’s worth remembering, just write it down somewhere. THIS is definitely a life saver.

Btw, Google has given me the green light to reset my password so I’m back to checking my mails again. Finally, yeah!!!

ii)  Work away from distractions. Switch off that handphone, radio or TV.
While this isn’t a lifesaver, it’s definitely a time saver. You wouldn’t want to get distracted by your surrounding while you’re entranced in your work. Okay, maybe not just work as this can truly apply to a student who’s studying even. Work away from distractions. It’s that simple. It really helps you to focus this way.

iii) Mindset. Tell yourself that you can do it (manage time), and JUST DO IT. DO SOMETHING!
Many times most of us, which even I used to be guilty of back then, fail to give ourselves due credit or belief that we are able to execute the project or job on hand promptly. Honestly how many times do we react to a given project or task and immediately tell ourselves just what a big piece of sh*t mountain there is to climb? I mean, why can’t we just take it with open arms and instead of moaning, immediately set out an action plan to get the job done, whether or not there’s enough time or not, we must decide on the next course of actions asap.

I think this is very very commonly and gultily seen at my workplace whereby where something crops up, the first thing that comes to mind is who to blame for the mistakes/occasion. Sheesh. People can be so paranoia about this at times. Why not just settle the freaking thing and finger blame later? Complete the project first, complaint later, has been my motto and I’ve not much to complain about, really.

So there you go, me adding some stuffs to an already extremely useful list of time management guide found on smashing magazine. Cheers~!